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contact@cluvve.com
On orders over $100
Free Shipping with Standard service is available to all Major Countries for order value over USD 100
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping charges for you based on the availability of your items and the shipping options you choose.
Please note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You can refer -You may return most new, unopened items within 2-3 days of delivery for an exchange or refund (if applicable). Customers may require to pay return shipping costs. Once received, your replacement item shall be dispatched, after checking and processing the returned item.
If you need to return an item for replacement and raise a request for that, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) or request for return button. We'll notify you via e-mail of your return request and once approved we shall update when we've received and processed the returned item.
------------------------------We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping charges for you based on the availability of your items and the shipping options you choose.
Please note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Shipping charges are set dynamically or internally and vary depending on the destination country and selected product and category. The actual price is displayed on the Cart and Checkout pages. Customers can visit the Cart page and select their destination country to view the shipping totals.
Custom duties and taxes imposed by the destination country, if and where applicable, must be borne by the customer.
Order processing generally takes between 1–3 business days, and may extend further depending on product type, customization requirements, and order volume. Delivery typically requires 5–21 working days from the date of dispatch.
Certain product categories may require additional time of 3–7 weeks due to their intricate craftsmanship, limited availability, or made-to-order nature. This includes:
Processing times may also vary depending on factors such as address confirmation, incomplete information (address, phone, postal code), or combined shipping for multiple items.
Once dispatched, estimated delivery times are as follows:
Please note that actual delivery durations may vary based on destination city, customs clearance procedures, and courier network efficiency.
Deliveries to remote or less accessible regions may take additional time or incur higher shipping costs. Such areas are determined by the courier partners based on postal code zones.
We recommend confirming the delivery timeline with our support team if you’re located in a remote region.
| Country | Tentative Delivery Time (+ Processing 1–3 Days) |
|
|---|---|---|
| Express | Standard | |
| USA | 5–10 days | 8–21 days |
| UK | 3–8 days | 6–12 days |
| Mexico | 6–11 days | 10–21 days |
| Canada | 6–12 days | 10–24 days |
| Europe* | 4–10 days | 8–21 days |
| Others** | 6–15 days | 10–30 days |
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